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Customer Feedback Summary

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Retrieves, categorizes, and summarizes customer feedback into an executive report with recommendations.

EveFlue

Live preview

Flue

Output will stream here when you run the agent.

Summary

The Customer Feedback Summary Agent answers questions about your customer feedback. It retrieves entries from your data source, categorizes them by theme and segment, and produces an executive summary with representative quotes and concrete recommendations. Reach for it to turn a backlog of reviews, tickets, or survey responses into something a team can act on.

Install

$ pnpm dlx shadcn@latest add @agentcn/flue/feedback-summary

Composition

agents/
└── feedback-summary.ts  # Agent definition with the get_feedback tool
tools/
└── get-feedback.ts      # Paginated feedback retrieval

Customization

  • Connect your source. Point get-feedback.ts at your database, support desk, or reviews API — keep the pagination + segment parameters.
  • Change the categories. Edit the agent instructions to use your own taxonomy.
  • Add a workflow. Wrap retrieval + summarization in a workflow with a typed report schema if you want structured output.
  • Swap the model. Change the model field on the agent.