# Customer Feedback Summary

Retrieves, categorizes, and summarizes customer feedback into an executive report with recommendations.

> For the complete documentation index, see [llms.txt](/llms.txt). Markdown variants are available by appending `.md` to any URL or sending an `Accept: text/markdown` header. An agent skill is available at [/.well-known/agent-skills/site-skill.md](/.well-known/agent-skills/site-skill.md).



<DocsBaseSwitcher base="langgraph" agent="feedback-summary" />

<AgentPreview
  agent="feedback-summary"
  framework="langgraph"
  inputFields="[
  {
    name: &#x22;query&#x22;,
    label: &#x22;Request&#x22;,
    placeholder: &#x22;What are the critical issues from enterprise customers?&#x22;,
    type: &#x22;text&#x22;,
  },
]"
/>

## Summary [#summary]

The **Customer Feedback Summary Agent** answers questions about your customer
feedback. It retrieves entries from your data source, categorizes them by theme
and segment, and produces an executive summary with representative quotes and
concrete recommendations. Reach for it to turn a backlog of reviews, tickets, or
survey responses into something a team can act on.

## Installation [#installation]

<CodeTabs>
  <TabsList>
    <TabsTrigger value="cli">
      Command
    </TabsTrigger>

    <TabsTrigger value="manual">
      Manual
    </TabsTrigger>
  </TabsList>

  <TabsContent value="cli">
    ```bash
    npx shadcn@latest add @agentcn/langgraph/feedback-summary
    ```
  </TabsContent>

  <TabsContent value="manual">
    <Steps>
      <Step>
        Install the following dependencies:
      </Step>

      ```bash
      npm install @dawn-ai/sdk
      ```

      <Step>
        Copy and paste the following agent route files into your project.
      </Step>

      <ComponentSource src="registry/langgraph/feedback-summary/index.ts" title="index.ts" />

      <ComponentSource src="registry/langgraph/feedback-summary/instructions.md" title="instructions.md" />

      <ComponentSource src="registry/langgraph/feedback-summary/tools/get_feedback.ts" title="tools/get_feedback.ts" />

      <Step>
        Run `dawn check` after copying so route and tool metadata are regenerated.
        `dawn dev`, `dawn build`, and `dawn verify` also run the same discovery path.
      </Step>
    </Steps>
  </TabsContent>
</CodeTabs>

## Composition [#composition]

```text
├── index.ts
├── instructions.md
├── tools/get_feedback.ts
```

## Customization [#customization]

* Edit `index.ts` to change the model, description, or system prompt.
* Add route-local tools under `tools/`; tool input and output types are inferred from TypeScript.
* Run `dawn verify` before deploying generated LangGraph artifacts.